About Us – Arisen Tour Agency

Who We Are

More Than a Travel Agency

Arisen Tour Agency was founded in 2015 by a team of passionate East African travel experts who believed the world deserved to discover this continent's unparalleled wonders — not through a screen, but standing in the midst of it.

From the misty highlands of Rwanda to the golden savannahs of Tanzania, from the source of the Nile in Uganda to the spice-scented shores of Zanzibar — we craft journeys that go beyond sightseeing. We create transformations.

Today, we serve thousands of travelers from over 40 countries, and every single journey we design carries our founding promise: Adventure Awaits — and it is extraordinary.

0

Years of Excellence

0

Happy Travelers

0

Countries

Award-Winning

East Africa Tourism

Our Purpose

Mission & Vision

Our Mission

To connect travelers from around the world with East Africa's extraordinary natural, cultural, and human wonders — through meticulously crafted, safe, and sustainable travel experiences that leave a lasting positive impact on both our guests and the communities we serve.

Our Vision

To be East Africa's most trusted, innovative, and celebrated travel brand — recognized globally for our commitment to excellence, authenticity, and the transformative power of adventure. We envision a world where every traveler returns home changed for the better.

What We Stand For

Our Core Values

Sustainability

We partner with eco-conscious lodges, support local communities, and design tours that protect the wildlife and environments we celebrate.

Excellence

From the first inquiry to the final farewell, we deliver world-class service, attention to detail, and experiences that exceed expectations.

Integrity

Transparent pricing, honest communication, and a genuine commitment to your safety and satisfaction — always.

Passion

We are not just travel agents — we are East Africa lovers who wake up every day excited to share this continent's magic with the world.

Community

We invest in local guides, artisans, and communities — ensuring that tourism becomes a force for positive economic and social change.

Innovation

We constantly evolve our offerings, embrace new technology, and seek creative ways to make every journey fresher and more memorable.

Our Journey

A Decade of Adventure

2015

Founded in Kigali

Arisen was born from a small office in Kigali, offering gorilla trekking and cultural tours in Rwanda with a team of 5.

2017

Expanded to Uganda & Kenya

We expanded our footprint, adding Uganda's Bwindi primate tours and Kenya's iconic Masai Mara safaris to our portfolio.

2019

Tanzania & Zanzibar Launch

Added Serengeti safaris and Zanzibar beach packages, becoming a true East Africa specialist across 4 countries.

2021

1,000th Traveler Milestone

Celebrated sending our 1,000th happy traveler on an East African adventure. A milestone we are incredibly proud of.

2025

5 Countries, 2,500+ Travelers

Now operating across Rwanda, Uganda, Kenya, Tanzania, and Burundi — and still growing with the same passion as day one.

The Faces Behind the Magic

Meet the Team

Passionate locals and global travel experts united by one goal — to give you the journey of a lifetime.

Jean-Baptiste Uwimana

Founder & CEO

20 years of East Africa expertise. Kigali-born, world-traveled.

Amina Nakato

Head of Operations

Uganda-born logistics expert. 12 years orchestrating flawless safaris.

David Omondi

Lead Safari Guide

Nairobi native & certified wildlife expert. Has guided 500+ safaris.

Sophie Mutesi

Guest Experience Manager

Fluent in 4 languages. Dedicated to making every traveler feel at home.

Ready to Begin Your Adventure?

Join thousands of travelers who have trusted Arisen to deliver the East African journey of their dreams.

Browse Tours Contact Us

Our Story